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Terms & Conditions

Welcome. Imperial Paints LLC offers this website to you subject to the following terms and conditions (“Terms”). Your use of this website shall be your agreement to abide by each of the terms set forth below. If you do not agree with any of these terms, please do not use this website. If you have any questions about these terms, please contact us.


Damage claims and paint or color issues must be submitted to ECOS Paints in writing within seven (7) days of delivery.

Privacy Policy

Please see our privacy policy for detailed information on how we collect, store, and use your information.

Return Policy

All products are made to order. As such, orders cannot be canceled once produced and we cannot accept product that is returned. Please see our return policy for more information.

Order Fulfilment

ECOS Paints offer a bespoke product supply service and your product is completed only when ordered. The order cannot normally, therefore, be canceled once produced but, if in doubt, please call to discuss your requirements. To maintain accountability and guarantee purity ECOS will only sell new products, therefore, once despatched, returns are not accepted.

It is the customer's responsibility to order the quantity, color & type of products appropriate to their needs; any advice given by us is given in good faith & to the best of our ability, but we will not be held liable for any losses, errors, or omissions.

Consequential Losses - our limit of liability extends only to the value of the products. Prices normally valid for 12 months from the price list stated date. Shortages or damage must be notified within 12 hours of delivery.

The placing of an order is taken as agreement to these terms and consent to proceed. Nothing herein affects your statutory rights.

Intellectual Property Information

The materials on this website are copyrighted by Imperial Paints LLC. All rights reserved. You are hereby authorized to view, copy, print, and distribute these materials subject to the following conditions: The materials may be used (a) for use in the purchase and sale of products referred to at this web site by prospective customers for the benefit of Imperial Paints LLC as contemplated by or in accordance with this website; or (b) for informational, personal, or non-commercial purposes only. Any copy of these materials or any portion thereof must include the above copyright notice. Materials from this website may not be copied to, or posted on, any network computer, or broadcast in any media. No modifications of any materials may be made outside or beyond these specific purposes. Imperial Paints LLC may revoke or modify any of the foregoing rights at any time. Use of materials from this website for any other purpose is expressly prohibited. Elements of this website (e.g., the design or layout of this website) are protected by trade dress, trademark, unfair competition and other laws both in the USA and elsewhere throughout the world and may not be reproduced, duplicated, copied, imitated, sold or otherwise exploited in whole or in part for any purpose that is not expressly permitted by Imperial Paints LLC. No logo, graphic, sound or image from this website may be copied or retransmitted unless expressly permitted in writing by Imperial Paints LLC. Imperial Paints and the Imperial Paints logo are trademarks or registered trademarks of Imperial Paints LLC. All other product names mentioned herein are the trademarks of their respective owners. Please note that any products, processes or technologies described in these materials may be the subject of other intellectual property rights reserved by Imperial Paints LLC and are not licensed hereunder.

Disclaimer of Warranties

The information contained in this web site is provided to you “as is”, for your informational purposes only, without warranty of any kind, and Imperial Paints LLC disclaims any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This information could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Imperial Paints LLC may make improvements and/or changes in the products and/or the programs described in this material at any time. Moreover, the data on this website represent typical values for the products mentioned herein. Since application variables are a major factor in product performance, this information should serve only as a general guide. Imperial Paints LLC assumes no obligation or liability for use of this information. Unless Imperial Paints LLC agrees otherwise in writing, Imperial Paints LLC makes no warranties, express or implied, and disclaims all implied warranties including warranties of merchantability or fitness for a particular use or freedom from patent infringement. Imperial Paints LLC will not be liable for any special, incidental, or consequential damages. Your only remedy for any product defect, nonconformity or performance issue is the replacement of the affected product, or a refund of its purchase price, at our option. Additionally, Imperial Paints LLC makes no representations or warranties whatsoever about any other web site that you may choose to access through this website. Links provided by Imperial Paints LLC to such websites are provided solely for your convenience and should not be deemed to imply that Imperial Paints LLC endorses those websites or any content therein. In no event will Imperial Paints LLC be liable to any party for any direct, indirect, special or other types of consequential damages for use of this website or any other hyperlinked web site including specifically, but not exclusively, any lost profits, business interruption, or data loss, even if Imperial Paints LLC is expressly advised about the possibility of such damages.

Product Availability and Pricing

The prices and availability of products on this website may change without notice to you at any time at Imperial Paints LLC’s sole discretion. Imperial Paints LLC shall have the right to refuse or cancel any orders placed for product listed at an incorrect price. Imperial Paints LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Imperial Paints LLC shall promptly issue a credit to your credit card account in the amount of the charge. Unless Imperial Paints LLC agrees otherwise in writing, the Terms and Conditions of Sale shall govern all sales of products and services by Imperial Paints LLC as “Seller.”

Local Laws

Imperial Paints LLC controls and operates this website from its headquarters in the United States of America and makes no representation that the materials are appropriate or will be available for use in other locations. Unless otherwise explicitly stated, all marketing or promotional materials found on this website are solely directed to individuals, companies or other entities located in the United States. If you use this website from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import regulations.

Applicable Law

Any action related to these Terms will be governed by the law of the State of South Carolina, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the exclusive jurisdiction of the courts located in the State of South Carolina, for the resolution of all disputes arising from or related to these Terms and/or your use of the website.

Terms of Use Revisions

Imperial Paints LLC may revise these Terms at any time without notice by updating this posting. Your continued use of the website after such modifications have been made will constitute your acceptance of such revised Terms. This website may contain other proprietary notices and conditions of use, the terms of which must also be observed and followed.

Limited Warranty

Imperial Paints warrants to you that a period of 60 days after purchase from Imperial Paints, Products that are manufactured by Imperial Paints shall (i) conform to Imperial Paints’ then-current quality control specifications for manufacturing such Products; and (ii) be subject to any label warranty affixed to the container or packaging of such Products. The above warranties extend only to you and not to any other individual or entity. Imperial Paints specifically disclaims all other express or implied warranties, whether arising by operations of law or otherwise, including, but not limited to, the implied warranties of merchantability and fitness for particular purpose.

The obligation of Imperial Paints under this limited warranty is limited, at our option, to the replacement of defective Products or the refund of the purchase price for such defective Products. Any replacement Products will be provided only if (i) prompt notice of any defect is given by you to us within the warranty period specified above, and (ii) upon your return of the defective Products for inspection which then reveals to our satisfaction that your claim is valid under the terms of this warranty.

The warranties cease to be effective if you fail to use the Products sold hereunder in a safe and reasonable manner and in strict compliance with all written instructions and/or specifications from Imperial Paints.

From time to time Imperial Paints, or a customer service specialist in our online store or in a retail store, may make a recommendation of, or a referral to, a painting applicator trained or experienced in applying the Products. In addition, Imperial Paints may make available technical service personnel (either online or in a retail store) to provide consultations and advice to you regarding the application and use of the Products. You acknowledge and agree that any technical or other advice furnished, or recommendations or referrals made, by Imperial Paints or its representatives are provided without charge and on an “as is” basis. Imperial Paints makes no representations or warranties of any kind regarding any such recommendations, referrals, consultations or advice and accepts no liability arising therefrom, notwithstanding any representations made by Imperial Paints or its representatives to the contrary.